Individual and Leadership Training

Mentoring programmes in organisations have lasting benefits. At Heyward Group, we work with companies to design effective mentoring initiatives that set clear expectations for mentors and mentees, helping participants and organisations succeed.

Professional development comes from both formal training and engaging discussions. Sharing leadership insights broadens knowledge and supports growth. Join us to connect with peers as we start this journey together.

Change is constant, so it's important to understand its effects on organisations, teams, and individuals. This workshop covers why change is needed, how people react to it, motivation theories, and leadership through change.

Boost your team's effectiveness with our workshop based on Patrick Lencioni’s ‘Five Dysfunctions of a Team’. This session gives teams and leaders practical tools to build high performance and integrate key principles into their culture. Learn how mastering these foundations can improve group dynamics and deliver long-term success.

Harrison Assessment helps pinpoint team strengths, potential conflicts, and ways to enhance workflows, leading to better results. It offers new insights into colleagues, supporting stronger relationships with co-workers and clients.

This programme provides a team-focused challenge that builds trust, balances independence with group efficiency, encourages adaptability in complex situations, and promotes commitment to ambitious goals.

This activity-based week gradually increases the pressures of leadership, helping you understand your strengths, what a team needs from a leader, and how to make better decisions amid information overload.

This programme is designed to prepare you for senior hotel roles such as General Manager. Gain expertise in finance, HR, revenue management, sales, marketing, and presentation skills. The Harrison Assessment tool will help you understand your leadership strengths, enabling you to drive business success.

Our two-day workshop will help your team deliver impactful presentations that captivate their audience and leave a lasting impression.

Rail revenue management requires innovative strategies beyond standard methods. This course helps participants develop creative approaches to rail industry challenges through interactive activities and teamwork. Attendees gain skills to tackle complex issues and provide effective solutions for rail revenue management.

This workshop helps participants build revenue management strategies by enhancing customer insights, establishing KPIs, and refining budgeting and forecasting. It covers competitor analysis, market positioning, and teaches ways to use communication skills to motivate teams and align with company goals for better results.

Implementing revenue management in Meeting & Event spaces has been difficult without benchmarking tools. The Emekeli Research M&E benchmarking platform now fills this gap. This course equips M&E teams with advanced revenue management skills to optimise financial results.

Pricing and revenue management uses targeted pricing strategies in hospitality to improve financial outcomes. This course covers demand forecasting, inventory management, and differential pricing to support effective decision-making and increase revenue and profitability.

General managers need skills beyond managing daily hotel operations. Success depends on strategic decision-making and business acumen. This award-winning course helps participants gain the expertise needed to build effective investment plans.

Understanding financial management is vital for business operations. This course covers how accounting systems record transactions to aid managerial decisions. Participants will learn the basics of debits and credits, the accounting cycle, receivables, payables, accruals, deferrals, profit and loss, income statements, and balance sheets. The course also addresses net income, owners’ equity, cash flow statements, and preparing and interpreting basic financial reports.

This workshop introduces business plan development for beginners, covering financial planning, revenue management, market analysis, customer segmentation, human resources, and risk management in the hotel sector. Participants will finish by presenting a business plan for an unfamiliar hotel.