Training and Commercial Expertise for the Hospitality and Travel Industry

Transformation Training that combines interpersonal skills with commercial knowhow that makes tangible impact. Business Consultancy that provides practical solutions and empowers your team to succeed long after our work together is completed.

People Powered

Individuals impact the team and business results

At Heyward Group, ‘People, Powered’ reflects our respect for individuals’ expertise, potential, and their impact on business growth.

We promote shifts in personal perspective to foster self-awareness of behaviour and working processors, which boosts professional development and performance.

We equip leaders with the skills and tools necessary for growth and complex change, believing that strong business results stem from striking a balance between business acumen and essential human skills.

Our services

Individual and Leadership Development

Transformational Learning: Creating Lasting Impact

True transformation happens when individuals pause to reflect on their actions through activity-based learning, absorb fresh insights, and challenge their existing approaches.

Consulting

Here to help you thrive

Drawing upon over 30 years of hands-on expertise across the Hospitality and Travel sectors in Asia-Pacific, the UK, and Europe, Heyward Group empowers both boutique hoteliers and global brands to overcome their most pressing challenges.

Why Heyward Group?

We delve deeply to uncover the true nature of your challenge, approaching it holistically to identify not just the symptoms, but the underlying root causes. We embrace the tough conversations that drive genuine progress, recognising that real learning often stems from confronting difficult truths.

With over a decade of experience partnering with organisations, we offer a range of tailored solutions for your consideration. Once a course of action is chosen, we collaborate closely with you to implement it in a way that strengthens your team throughout the process.

Our unique approach ensures that the action plan becomes an integral part of your team’s DNA, empowering them to confidently drive the business forward long after our engagement concludes.

Latest news

Communicating with a purpose

It’s great having all these new tools, but the trick is knowing when to use them and, most importantly, when not to!
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The human touch in hospitality

As we explore a world more digitally connected than ever, it’s important to realise the unchanging power of the human touch.
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The Power of Collaboration

Ready to break down the barriers to harmonious teamwork? The answers are closer to home than you might think!
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