MEET THE TEAM

MICHAEL HEYWARD

CEO & FOUNDER
BACKGROUND

Michael has enjoyed over 30 years of experience in operations, franchising and revenue management, alongside an impressive career path in independent and chain hotels across Europe, Asia and the Pacific. He is also a lecturer at the Glion Institute of Higher Education, where he works with both undergraduate and postgraduate students from all over the world.

WORKING WITH MICHAEL

Michael has a passion for doing difficult things well and through others; inspired by the fast-paced environment of hotels. He understands the need to rapidly resolve complicated situations, as well as the various technological improvements of today. Michael works to develop high performing teams and individuals to reach their full potential.

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YONA HEYWARD

SENIOR DIRECTOR, HEAD OF MELBOURNE OFFICE
BACKGROUND

Yona is our educational guru! She has worked in education for 30 years both in Australia and the United Kingdom. Yona is fully accredited to deliver both Harrison Assessment reviews and Radical Collaboration training.

WORKING WITH YONA

Yona has a great passion for assisting others in both professional and personal development. Trained in observational, evaluating and reflective skills, she has an eye for identifying difficulties in the way teams work together which assists in finding effective solutions to unlock the potential of the team.

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